AI-POWERED GOVDATAHUB A NATIONAL DATA EXCHANGE AND SMART GOVERNANCE SYSTEM FOR ENHANCED PUBLIC SERVICE DELIVERY IN MALAWI.

The increasing demand for efficient, transparent, and citizen-centric public service delivery in Malawi highlights the need for integrated digital solutions within government institutions. This paper proposes the development of an AI-powered GovDataHub, a centralized national data exchange platform designed to enable seamless data sharing, interoperability, and intelligent decision-making across government agencies. The GovDataHub leverages artificial intelligence, big data analytics, and secure cloud infrastructure to unify fragmented government databases into a cohesive ecosystem. By facilitating real-time data exchange between ministries, departments, and agencies, the system reduces redundancy, enhances operational efficiency, and improves the accuracy and timeliness of public services.

Key features of the proposed system include predictive analytics for policy planning, automated service delivery through AI-driven workflows, fraud detection mechanisms, and personalized citizen services. Additionally, the platform incorporates robust data governance frameworks to ensure data privacy, security, and compliance with national regulations.

The implementation of GovDataHub is expected to transform public administration in Malawi by enabling evidence-based decision-making, increasing transparency, and fostering trust between citizens and the government. Ultimately, this system contributes to the advancement of smart governance and supports national development goals through improved service delivery and digital transformation. The AI-powered GovDataHub is a proposed national data exchange platform aimed at improving public service delivery in Malawi. It integrates fragmented government systems using artificial intelligence, big data analytics, and secure cloud infrastructure to enable real-time data sharing across institutions. The platform enhances efficiency, supports evidence-based decision-making, and reduces duplication of services. Key features include predictive analytics, automated workflows, and data security frameworks. By promoting interoperability and transparency, GovDataHub.